Privacy Policy
Last Updated: January 31, 2026
Trimsor ("we", "our", "us") provides a cloud-based business management platform that helps service providers manage appointments, staff, billing, inventory, and customer engagement.
This Privacy Policy explains how we collect, use, store, and protect information when you use our website, applications, and services.
This policy applies to:
- Business Users (merchants using Trimsor)
- End Customers who interact with businesses using Trimsor
1. Information We Collect
1.1 Information from Business Users
When a business registers on Trimsor, we may collect:
- Business name
- Owner or manager name
- Email address and phone number
- Business address and branch locations
- Tax information (if required for billing)
- Bank or payout details
- Subscription and billing history
1.2 Staff Information
Business users may store staff-related information including:
- Staff names
- Roles and schedules
- Performance or service records
1.3 End Customer Information
When customers book appointments or interact with a business using Trimsor, we may collect:
- Name
- Phone number
- Email address (optional)
- Appointment or service history
- Preferences and notes
- Loyalty or rewards data
Important: End-customer data belongs to the respective business. Trimsor acts as a data processor on behalf of the business.
1.4 Technical & Usage Data
We automatically collect:
- IP address
- Device type
- Browser type
- Usage activity within the platform
- Cookies and analytics data
2. How We Use Information
We use information to:
- Provide scheduling and business management tools
- Process subscription payments
- Send reminders, notifications, and service-related messages
- Provide analytics and performance reports
- Improve platform features and reliability
- Detect fraud and misuse
- Comply with legal obligations
We do not sell personal data.
3. How Information Is Shared
We may share data with:
3.1 Service Providers
Including but not limited to:
- Payment processors
- Cloud hosting providers
- Messaging and notification services
- Analytics and monitoring tools
3.2 Legal Requirements
We may disclose information if required by law, regulation, or legal process.
3.3 With the Relevant Business
Customer data collected through Trimsor is shared with the business the customer interacts with.
4. Data Ownership
- Business account data belongs to the respective business
- End-customer data belongs to the business that collected it
- Trimsor processes this data solely to provide its services
5. Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Maintain secure sessions
- Understand platform usage
- Improve features and performance
Users can manage cookies through browser settings.
6. Data Retention
We retain data:
- While the business account is active
- As necessary for legal, tax, or regulatory compliance
- In secure backups for a limited retention period
7. Data Security
We implement industry-standard security measures, including:
- Encrypted connections (HTTPS)
- Secure cloud infrastructure
- Role-based access controls
- Continuous monitoring and system updates
No method of transmission or storage is completely secure, but we follow best practices.
8. User Rights
Subject to applicable laws, users may:
- Request access to their personal data
- Request correction of inaccurate data
- Request deletion where legally permitted
Requests can be sent to: trimsor@gmail.com
9. Children's Privacy
Trimsor is not intended for individuals under 18 years of age. We do not knowingly collect personal data from minors.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Continued use of Trimsor after updates constitutes acceptance of the revised policy.
11. Contact Us
For privacy-related questions or requests: